Privacy Policy

Eventactix Tick8hub FZCO (referred to as Ticketfolks "we" or "us" or "our") recognizes that your privacy is important. This Privacy Policy applies to all of the products and services offered by us on this website.

This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.


The sources of your personal data collected (collectively referred to as “Platforms” in this policy) may include without limitation the following:

Eventactix Ticketfolks website:

These are websites we created for you that are operated by us, they include websites operated by Eventactix Ticketfolks under our own domains and web addresses (URLs) and our own micro-sites that are part of a third-party social media networks such as Facebook, Linkedin, Twitter, or Instagram.

Emails, text messaging services, and other electronic messages:

These are the electronic text-based interaction between you and Eventactix Ticket Folks

Box Office Counters:

These are counters available at different venues and where required where you could purchase tickets of what is available or listed at our website .

Customer service:

Any communication between you and our customer service center (e.g. email, etc.).

Online / Offline registration forms:

These include printed/digital registrations, online ticket purchases, surveys, or questionnaires Eventactix Ticketfolks collect via registration forms, ticket purchases, contests, events, and various promotions.

Social Media

You might interact with us via our official Eventactix Ticketfolks pages on social media and we might receive and collect information you share over such platforms.


You might interact with one of our or our partners’ advertisements on our websites and apps and we might receive and collect this information.

Data from other sources :

These include social media networks, market research agencies, and if any of our third party sales agents, registered brokers, our promotional partners, public sources, and data received when we acquire other companies.

What information fo we collect ?

We may collect personal information from you when you register on our site or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your information such as your name, nationality, resident country, date of birth, e-mail address, phone number as well as user names and passwords. You may, however, visit our site anonymously. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used for the following purposes:

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails The email address and phone number you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails or sms that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails and sms, we include detailed unsubscribe instructions or opts-out at the bottom of each email and sms.
How do we protect your information?

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection.

Accessing and updating your personal information

When you use our services, we make good faith efforts to provide you with access to your personal information and to correct this data if it is inaccurate.

Do we use cookies

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and improve the quality of our services. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our privacy policy.

Change to our Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page. If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on July 8th 20

Contacting Us

If there are any questions regarding this privacy policy you may contact us at any time through this website or write to us using the information below:

Eventactix Ticketfolks

United Arab Emirates


[email protected]